Ontdek hoe klantenservice bijdraagt aan online conversie #adv

1 maart 2021, 09:29

Meld je aan voor dit webinar waarin Sound of Data’s productmanager Gerard Nijboer in gesprek gaat met Tim de Groot, hoofd E-Commerce Benelux & Nordics bij Kaspersky over hoe klantenservice bijdraagt aan online conversie. Ontdek de toekomst van klantenservice-telefonie en hoe je telefonie naadloos integreert in de online customer journey.

Teamwork makes the dream work! It may sound cliche but it's very true when it comes to the team at Sound of Data. We've been working in telecom, technology, and customer experience for more than thirty years. With our smart telco solutions for customer service, we route 300 million interactions annually. The voice channel is key to create people-based experiences and loyal customers in an omnichannel world. It gives brands a voice and customers a listening ear.

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